FAQ
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What makes Villa Regenhart unique?Villa Regenhart is a boutique wellness hotel housed in a historic Neo-Baroque villa in Jeseník. It combines elegant accommodation, an indoor pool, a sauna world, private wellness facilities and relaxing stay packages. The hotel is also home to Restaurace Lotte, where chef Pavel Hapal creates original tasting menus. Guests can also choose attractive half-board packages featuring a three-course dinner. The experience is complemented by personalised service, a peaceful setting and a location in the heart of the Jeseníky Mountains.
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Where is Villa Regenhart located?
Villa Regenhart is located in Jeseník, in the heart of the Jeseníky Mountains region in the Czech Republic, known for its clean air, spa tradition, and beautiful natural landscapes.
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What time is check-in and check-out?Check-in is available from 3:00 PM and check-out is until 10:00 AM. Guests who book directly through the hotel's official website receive priority when requesting early check-in or late check-out. This benefit is subject to availability and the hotel's operational arrangements.
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Does Villa Regenhart offer wellness facilities?Yes. Villa Regenhart offers a wellness centre featuring an indoor swimming pool, three saunas (Finnish, Turkish and salt), an outdoor hot tub and private wellness facilities. Guests can also enjoy professional massages, spa treatments, aromatic baths, body wraps and relaxing rituals. It is an ideal place to unwind and recharge during your stay in the Jeseníky Mountains.
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Is wellness included in the accommodation price?Yes. All hotel guests enjoy free, unlimited access to the wellness centre throughout their stay, including the swimming pool and sauna world. Massages, spa treatments and other individual services are available at an additional charge.
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Do you offer breakfast?
Yes, Villa Regenhart offers a high-quality breakfast experience with fresh, local, and seasonal ingredients. Breakfast is designed to combine tradition, quality, and healthy options. Free of charge for our guests.
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Is parking available at the hotel?
Yes, guests can use on-site parking free of charge. Parking availability is limited and may be subject to reservation or capacity during peak periods.
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Is Villa Regenhart suitable for families with children?Yes. Villa Regenhart also offers comfortable accommodation for families with children. The hotel features a spacious Family Suite for up to 6 adults and 2 children under 3 years old without separate beds, a Deluxe Suite for up to 4 adults and 2 young children, as well as rooms suitable for 3–4 guests. Children under 3 can stay free of charge without their own bed, subject to the room's occupancy capacity. Families can also enjoy the swimming pool and wellness centre during their stay. We recommend checking the current age restrictions for children in individual wellness areas in advance. The Jeseníky Mountains also offer plenty of opportunities for family trips and shared experiences.
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Are pets allowed?
Pets are not allowed.
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Do you offer spa treatments and massages?
Yes, the hotel offers a wide selection of massages and spa treatments, including relaxation, aromatherapy, and wellness rituals designed to restore balance and energy.
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Is the hotel suitable for romantic stays?
Absolutely. Villa Regenhart is one of the most popular destinations for romantic getaways thanks to its intimate atmosphere, historic charm, and private wellness experiences.
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What is the cancellation policy?Cancel free of charge up to 5 days before arrival when booking directly through our website, 7 days via Booking.com and 14 days via Slevomat. Other booking platforms usually offer a 7–14 day cancellation period. These terms apply to all standard rates. For bookings of 5 or more rooms, special conditions apply. Please contact our reception for details.
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Do you offer special packages or romantic stays?Yes. Villa Regenhart offers a variety of stay packages tailored to different guest preferences. Couples can enjoy romantic getaways, food lovers can discover tasting experiences featuring chef Pavel Hapal’s menus, while guests seeking relaxation can choose wellness stays, massages and spa treatments. The hotel also welcomes families with children, seniors, yoga enthusiasts and women planning a getaway together. Seasonal offers and individually tailored stays are also available.
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Is there a restaurant at Villa Regenhart?Yes. Villa Regenhart is home to Restaurace Lotte, one of the distinguished dining destinations in Jeseník. The kitchen is led by chef Pavel Hapal, who creates an original seven-course tasting menu. The restaurant also offers three-course dinners as part of the hotel's half-board packages, alongside a carefully selected wine list featuring Italian, French and Czech wines. The dining experience is complemented by the elegant interior of the historic villa and its pleasant atmosphere. Restaurace Lotte also welcomes guests who are not staying at the hotel.
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How can I book a stay at Villa Regenhart?
Reservations can be made directly through the official website, where guests often receive the best available rates and exclusive offers compared to third-party platforms.
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Can Villa Regenhart host private events, weddings or corporate gatherings?
Yes, Villa Regenhart is an ideal venue for private events, weddings, team-building activities, retreats, and other special occasions. The hotel can accommodate events for approximately 50-60 guests, including accommodation, wellness access, and full restaurant service. The unique combination of a historic villa atmosphere, modern wellness facilities, and personalized service creates an exclusive setting for both private and corporate events in the heart of the Jeseníky Mountains.
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Do you offer gift vouchers?
Yes, Villa Regenhart offers gift vouchers that are perfect for birthdays, anniversaries, weddings, holidays, or special surprises. Gift certificates can be purchased for accommodation, wellness experiences, spa treatments, restaurant or customized stays. They are a flexible and elegant way to give the gift of relaxation, luxury, and unforgettable experiences in the heart of the Jeseníky Mountains.
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Is the wellness center available for guests without accommodation?
Yes, the wellness center at Villa Regenhart is also available for external guests (non-hotel visitors) depending on current capacity. We recommend booking in advance, as priority access is given to hotel guests. External guests can enjoy selected spa treatments, massages, and wellness experiences in a peaceful and exclusive environment.
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What are the payment options for my stay?Payment can be made in cash in Czech koruna (CZK), by credit or debit card (the amount will be charged in CZK), or by bank transfer in CZK or EUR. Guests booking directly through the hotel's official website can pay upon arrival. For telephone reservations, an advance deposit is required, with the remaining balance payable upon arrival. Reservations made through Booking.com, Expedia, Slevomat, Spa.cz and other platforms must be paid in advance. Booking directly through the hotel's website is therefore the most convenient option.
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What massages and treatments do you offer, and how can I book them?
Villa Regenhart offers a wide selection of wellness treatments including relaxation massages, deep tissue massage, aromatherapy, hot stone therapy, and signature spa rituals. All treatments are designed to support relaxation, recovery, and overall well-being. Guests can book treatments at the reception or via reservation system right here.
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Which ski resorts are located near Villa Regenhart?
Villa Regenhart is surrounded by several ski resorts within 15-50 minutes’ drive, offering slopes for all levels of skiers. Nearby options include:
- Kaste (Jeseník) – closest resort, ideal for beginners and short ski sessions, also night skiing.
- Filipovice – family-friendly slopes, perfect for beginners and children.
- Ramzová / Petříkov / Ostružná – varied terrain for beginners and intermediate skiers, good for families.
- Červenohorské sedlo – more challenging slopes for intermediate to advanced skiers, reliable snow conditions.
- Kouty nad Desnou – large modern resort with long slopes for intermediate and advanced skiers.
- Přemyslov – well-groomed slopes suitable for all levels, less crowded.
- Branná – small and quiet beginner-friendly ski area.
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What activities and attractions are available near Villa Regenhart?
The Jeseník region offers a wide range of year-round outdoor activities and experiences for all ages and fitness levels. Nearby activities include:
- Hiking trails – scenic mountain routes in the Jeseníky Mountains, including waterfalls, viewpoints, and nature reserves
- Cycling & mountain biking trails – marked routes for leisure cycling and challenging MTB tracks
- Winter sports – skiing, snowboarding, cross-country skiing, snowshoeing
- Spa & wellness tradition – local spa parks, natural healing springs, and relaxation treatments in Jeseník
- Adrenalin activities – snowtubing, snowcart rides, and seasonal adventure parks
- Cable cars & mountain viewpoints – easy access to panoramic views of the region
- Nature attractions – protected landscapes, forests, and unique clean-air environment
- Cultural & historical sites – mountain villages, historic architecture, and local museums
- Seasonal experiences – mushroom picking, autumn hikes, and summer outdoor festivals